Fix black screen on Meta Quest?

Owned by Maria Ujvarosi (Unlicensed)
Last updated: Mar 12, 2024 by Wisse Jelgersma
1 min read

Oculus Quest can display a black screen when trying to launch the MeetinVR app or while running it.

There are 2 scenarios we are familiar with:

  • Network ports are closed, making MeetinVR unable to connect to the Internet. Here you can find the list of Opening firewall ports for using MeetinVR

  • Oculus Quest runs out of memory and MeetinVR crashes. You can follow this article for guidelines on how to prevent Oculus Quest running out of memory while using MeetinVR

  • The Meta Quest account has been logged into multiple devices. Make sure to use one Meta Quest account per device.

Alternatively, this could be an issue with our service provider. If that is the case, trust that we have detected the issue and it will be solved quickly.

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